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Returns Policy


Parkland Products will assist customers who wish to return, or exchange goods purchased in error. 

New and unused returns will be accepted within 14 days from the date of packing slip. Goods must be in original brand-new condition – clean, complete, undamaged, and unused.  We will refuse returns of items where it is obvious the above conditions have not been met.

All goods returned where the purchaser is at fault will incur a 10% Restocking Fee of the value of the items concerned (minimum $5 fee) and the original freight charges will be non-refundable. 

If you are not completely satisfied with your order or its delivery, please contact us and we will do our best find a solution. 

At Parkland, we always aim to provide you with quality products and service. If you have purchased an item from us and believe it to be faulty, please cease use of the item and contact us immediately. Faulty items will be repaired or replaced.

Parkland Products reserves the right to amend this policy at any time.